Frequently Asked Questions
Have questions? We’ve got answers. If you don’t see what you’re looking for, give us a call at 702-582-6119 or email Sales@RussellsPrintShop.com.
General Questions
What is your minimum order quantity?
Our minimum order is 12 pieces for most screen printing and embroidery orders. Contact us if you have a smaller order — we’ll do our best to help.
How long does it take to get my order?
Turnaround time is typically 7–10 business days after artwork approval. Rush orders may be available depending on current production schedule — contact us to ask about availability.
Can you help with my artwork?
Yes! If you don’t have print-ready artwork, we can help. Basic artwork adjustments are included. Complex design work may incur a small fee. Either way, we’ll always let you know upfront.
Screen Printing Questions
What file format do I need for screen printing?
For best results, provide a vector file (.AI or .EPS) or a high-resolution PDF. If you only have a JPG or PNG, send it over and we’ll let you know if it will work.
How many colors can I print?
We can print multi-color designs. Keep in mind that each additional color adds to the cost. Full-color (CMYK) printing is available on select garments.
What garment brands do you carry?
We work with a wide range of brands from value to premium — including Gildan, Bella+Canvas, Next Level, Port Authority, and more. Ask us what’s available in your size range and budget.
Embroidery Questions
What is the maximum stitch count?
We embroider designs up to 10,000 stitches. This covers most standard logos and text.
What is 3D foam embroidery?
3D foam embroidery creates a raised, bold effect on hats and garments — great for lettering and simple logos. It’s available as an add-on for $19.99.
Can you match my brand colors?
Yes — we have a large selection of thread colors and work to match your brand as closely as possible. Provide a Pantone or hex code if you have one.
Ordering & Payment
How do I place an order?
Call or text us at 702-582-6119, email Sales@RussellsPrintShop.com, or fill out the contact form. We’ll get back to you quickly with a quote.
Do you require a deposit?
Yes, we typically require a deposit before production begins. We’ll confirm the details when we send your quote.
Do you ship orders?
We are primarily a local Las Vegas shop but can ship orders. Ask us about shipping options when you request your quote.